Australia's Favourite
Phone Repairs
With expert technicians, quality parts, and service
you can trust across 30+ locations in Queensland & NSW.
What We Do
Phone Repairs
→Screen replacements, battery swaps, and more for all major brands.
Computer Repairs
→Mac and PC diagnostics, upgrades, and expert troubleshooting.
Console Repairs
→PlayStation, Xbox, and Nintendo Switch repairs and maintenance.
Micro Soldering
→Board-level repairs and micro soldering for complex device issues.
Phone Repair Course
→Learn to repair phones yourself with our expert-led training programs.
Device Care
→Protection plans and ongoing care to keep your devices safe.
Budget SIM Plans
For Everyone
Affordable mobile plans with great coverage and no lock-in contracts. Stay connected without breaking the bank.
View PlansAll Casphone Mobile plans run on the Telstra wholesale network — Australia's largest, covering 98.8% of the population. That includes metro, regional and many rural areas, and our 5G plans get you onto the Telstra Wholesale 5G footprint wherever it's available. Same towers, smaller bill.
No lock-in, ever. Every plan is month-to-month: upgrade, downgrade or cancel any time with no exit fees. The only fixed agreement we offer is optional — if you bundle a device, its repayments run over the 12 or 24 months you choose, and even that can be paid out early at any time.
Yes — porting your number is free and usually completes within a few hours. When you sign up, just tell us the number you're keeping and your current provider account details, and we handle the transfer. Your old service keeps working until the moment the switch happens, so you're never without a number.
Plans 3 and up include unlimited standard calls to 20 selected countries — including India, China, the UK, USA, Philippines, Vietnam and New Zealand — plus limited minutes to 20 more. Every plan includes unlimited international SMS, and if you're on our entry plan you can add an international calling pack from just $5/month.
Whatever data you don't use this month rolls into your Data Bank instead of expiring — up to 500GB on the entry plan and 1000GB on everything else. Banked data kicks in automatically once you've used your monthly allowance, so a quiet month pays for a big one later. You can also gift up to 50% of your monthly data to family on Casphone Mobile.
Yes — any device in stock across our stores can be bundled with any plan. Flex Advance puts up to 50% of the device price on your monthly bill over 12 or 24 months (your choice), you pay the balance in-store when you collect it, and the rest works exactly like a normal plan.
Pop the SIM into any unlocked phone and follow the activation steps online — most connections are live within minutes. Prefer a human? Walk into any of our 25+ stores across QLD and NSW and the team will set it up, port your number and transfer your data while you wait.
Why Casphone
Same Day Service
Most repairs completed within hours, not days.
Certified Technicians
Trained experts you can trust with your devices.
Warranty Included
Every repair backed by our quality guarantee.
Convenient Locations
30+ stores across Queensland & NSW, always nearby.
Authorised ProviderApple Independent
Repair Provider
Genuine Apple parts, certified technicians, and repairs you can trust — backed by Apple's Independent Repair Provider program.
Learn More
Questions? Answered.
Everything you need to know about our repair services.
Repair prices depend on the device and the type of repair needed. Screen replacements, battery swaps, and charging port fixes all have different pricing. You can get an instant quote using our online repair tool, or simply visit any of our 30+ stores for a free assessment.
Most repairs are completed same-day — typically within 30 to 60 minutes while you wait. More complex repairs like micro-soldering or motherboard-level work may take 1–3 business days depending on the issue.
We repair phones (iPhone, Samsung, Google Pixel, and more), tablets, laptops, MacBooks, gaming consoles (PlayStation, Xbox, Nintendo Switch), and smartwatches. If it has a screen or a battery, chances are we can fix it.
We offer both OEM (original) and high-quality aftermarket parts. As an Apple Independent Repair Provider, we have access to genuine Apple parts and tools. We'll always discuss your options so you can choose what works best for your budget.
Absolutely. We follow strict data privacy protocols and never access your personal data without consent. In most cases, your data remains untouched. We always recommend backing up your device before any repair as a precaution.
All our repairs come with a warranty covering both parts and labour. The warranty period varies by repair type — ask in-store or check your repair receipt for specific details. If anything goes wrong, we'll make it right.
Yes, we specialise in water damage recovery. We use ultrasonic cleaning and micro-soldering techniques to restore water-damaged devices. Success rates are high, but results depend on the extent of damage and how quickly the device is brought in.
In many cases, yes. Our expert technicians can extract data from devices with cracked screens, non-functioning displays, and even phones that won't turn on — as long as the motherboard is intact. Bring it in for a free diagnostic.
No appointment needed — just walk into any of our 30+ locations across Queensland and NSW. Our technicians operate on a first-come, first-served basis. For complex repairs, you can call ahead to check part availability.
Yes! Through our We Buy Phones program, we purchase used and even broken devices. Get an instant quote online or bring your device to any store. It's a great way to offset the cost of a repair or upgrade.
We Buy Phones
& Trade-In
Got an old phone collecting dust? Get an instant quote and walk out with cash. We buy all major brands in any condition.
Get a PriceReady To Get Started?
Book online or visit any of our locations today.
